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Case studies

Handsling Bikes

IndustryB2B
Services DeliveredGoogle AdsKlaviyoSEO
0 %

Increase in MoM in revenue from new customers

0

Units sold in November (best month ever)

0

+ Conversions from Google Ads in November

Before working with us, Handsling’s challenge was broad, but clear.They were unhappy with performance and felt that they were paying significantly more with little conversions as little value was delivered across services. They had also been running Paid Social primarily for top-of-funnel awareness and traffic campaigns, but wanted to step things up and start driving actual purchases and revenue through the platform, turning Meta into a performance-driven channel, rather than just a brand-awareness tool.

 

Our teams across SEO, PPC, Meta and Email collaborated on a fully integrated November strategy for the peak period during Black Friday. It was important that we kept messaging and promotions consistent across channels as well as onsite which and built up momentum before, during and after the Black Friday period.

The paid teams built promotion aligned campaigns, refreshed creatives and ensured strong exposure during peak shopping windows. The team monitored daily budgets, optimising bids and audiences to maximise return while controlling acquisition costs.

We introduced newsletter sends using engaged segmented lists, sending campaigns and reminders during the period.

For Paid Social, we worked on building new sales campaigns that combined a wider product focus on high-intent buyers as well as a mixed audience with broader seasonal promotions.

We honed the graphics used in the campaigns, drawing on historic performance data to guide which creative assets were likely to resonate best. And for the sales campaigns, we tested a range of graphic formats to suit the mixed audience pool helping drive conversions even with a wider audience.

This approach allowed us to combine updated optimisation and strategic targeting with proven content to maximise results. 

  • 3rd highest revenue month in company history
  • New customer revenue growth up by 107%
  • Highest turnover from existing customers
  • Best-ever sales month with highest number of total units sold
  • 40% increase in ROAS for Meta Ads
  • 19% increase in revenue for Meta Ads
  • 76% decrease in CPA for Meta Ads

Delivered by

Pip Collins, Climb & Conquer

Pip Collins

Key Accounts Manager

Chris Ellis Climb & Conquer

Chris Ellis

Head of PPC

Ross Mclawrence Climb & Conquer.

Ross Mclawrence

Senior PPC Campaign Lead

Alex Climb & Conquer

Alex Jennings

Klaviyo & UX Manager

Josh Baker Climb & Conquer

Josh Baker

Klaviyo Lead

Chloe Climb & Conquer

Chloe Milne

Senior SEO Campaign Lead

Heather Wilson, Climb & Conquer

Heather Wilson

Paid Social Lead